Free association is a technique that I frequently use when teaching about communications. In an exercise, I ask members of a diverse group to write down, without censorship, everything that comes to mind when they see or hear a particular word. Today, that word is Continue reading
The media today are filled with many stories about jobs. I am struck by the fact that there are few references to job performance. Sometimes the term productivity is broadly used to suggest optimal performance but with little detail. All jobs are made up of key tasks that must be performed to a specified standard. When these standards are met consistently; the organization, its customers and workers should prosper.
In the course of working with executives and managers, I found that key tasks are not clearly understood and consequently, performance standards are not well articulated. This becomes a major issue in job evaluations, performance management and employee engagement. When asked about recurring performance problems, Continue reading
With all the talk espousing the development of entrepreneurs as a “silver bullet” to rescue our stricken economy, I wonder how many of us can objectively identify the characteristics of persons likely to succeed as entrepreneurs? If you were interviewing candidates for the hypothetical position of entrepreneur, what criteria would you use to assess and compare them? If you were contemplating whether or not to make a conscious commitment to entrepreneurship, how would you know if that is a realistic pursuit? Continue reading